Privacy Policy

Last updated: May 23, 2026

GigPost LLC ("GigPost," "we," "us," or "our") operates the GigPost social media management application and related services ("GigPost Application"), including our Facebook integration tools. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our application, website, or interact with us.

1. Information We Collect

We collect information you provide directly to us, including:

• Business name, contact name, email address, and phone number when you sign up or submit an intake form
• Social media account credentials and page access tokens you authorize us to use on your behalf
• Content you submit — event details, promotions, photos, and descriptions for social media posts
• Billing and payment information processed through our payment provider

We may also collect usage data automatically, including browser type, IP address, pages visited, and time spent on our platform. We do not collect or use advertising identifiers (such as the Facebook Advertising ID or similar ad-related identifiers) and do not engage in targeted advertising through our application.

2. How We Use Your Information

We use the information we collect to:

• Create and publish social media content on your behalf, as directed by you
• Communicate with you about your account, service updates, and support requests
• Process payments and maintain billing records
• Improve and develop our services
• Comply with legal obligations

GigPost does not use your data to build or augment user profiles beyond what is necessary to provide the services you have explicitly requested. Our AI-assisted content generation uses only event details and venue information you manually provide — we do not analyze or profile your Facebook audience or followers.

3. Facebook and Meta Platform Data

GigPost uses the Facebook Graph API to post content to your Facebook Page(s) on your behalf. GigPost uses Page access tokens obtained through Meta's Business Integration — we do not implement Facebook Login for end users. When you connect your Facebook Page:

• We request only the permissions necessary to post content and manage your Page
• We do not sell or share your Facebook data with third parties
• You may revoke GigPost's access to your Facebook Page at any time through your Facebook Settings → Business Integrations
• We store your Page access token securely and use it solely to fulfill your service requests
• Upon disconnection or account deletion: We will delete your Facebook Page access token and all associated Facebook platform data without undue delay, and no later than 30 days following your request

To request deletion of your data, visit our Data Deletion page or contact us at hello@mygigpost.com.

Our use of Facebook data is governed by the Meta Platform Terms and Meta Developer Policies.

4. SMS / Text Message Communications

GigPost offers an optional SMS feature that allows venue subscribers to manage bookings and request social media posts by texting our dedicated number, +1 (860) 590-4463. By providing your mobile number and opting in to SMS notifications during account signup or in your portal settings (My Account → Notifications), you consent to receive SMS messages from GigPost for the following purposes:

• Booking and show confirmations after an inbound text or voice note
• Post status notifications (e.g., scheduled, published, failed)
• Account, billing, and support communications related to your subscription
• Periodic recap or activity summaries

Message frequency varies based on your account activity. Message and data rates may apply. SMS opt-in data and consent records are not shared with third parties or affiliates for marketing purposes.

You may opt out of SMS at any time by:

• Replying STOP to any GigPost text message
• Texting STOP to (860) 590-4463
• Unchecking the SMS notification setting in your portal under My Account → Notifications

For help, reply HELP to any GigPost text or contact hello@mygigpost.com. Carrier-specific terms (including AT&T, T-Mobile, Verizon, and others) apply; carriers are not liable for delayed or undelivered messages.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers — third-party tools we use to operate the GigPost application (e.g., AI content generation, cloud hosting, payment processing), under strict confidentiality agreements
• Legal requirements — if required by law, court order, or to protect the safety of our users or the public
• Business transfers — in connection with a merger, acquisition, or sale of assets, with prior notice to you

6. Data Retention and Deletion

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. We will process deletion requests within 30 days.

Facebook platform data (including Page access tokens) will be deleted without undue delay upon disconnection of your Facebook integration or upon account closure — and no later than 30 days following your request.

To submit a data deletion request, visit our Data Deletion page or contact us directly at hello@mygigpost.com.

7. Security

We implement industry-standard security measures to protect your information, including encrypted storage and secure transmission (HTTPS). No system is 100% secure — if you believe your account has been compromised, contact us immediately.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise any of these rights, contact us at the address below.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

• GigPost LLC
• Email: hello@mygigpost.com
• Website: mygigpost.com
• Data Deletion: mygigpost.com/data-deletion